Senior Manager, Commercial Capability Development & Field Excellence (LATAM)

About the role

The Senior Manager, Commercial Capability Development & Field Excellence – LATAM will lead the design and delivery of commercial capability programs across Latin America, helping affiliates execute business priorities, launch readiness, and customer‑engagement strategies.

Key responsibilities

• Define and drive the LATAM capability‑building strategy, identifying gaps and creating scalable solutions.
• Partner with Business Units, Commercial Excellence, Omnichannel, Medical Affairs, Market Access and other stakeholders to translate needs into training programs, certifications, coaching, digital learning and AI‑enabled tools.
• Lead initiatives end‑to‑end, manage external vendors and trainers, operate digital platforms, and generate insights and reporting.
• Drive adoption of solutions across countries with differing operating models, ensuring measurable business impact.
• Influence stakeholders without direct authority, mobilise resources and adapt solutions to local affiliate requirements.

Required profile

• Proven ability to influence senior stakeholders and lead cross‑functional initiatives.
• Strong experience in commercial execution, change management and capability development.
• Hands‑on execution mindset with a track record of delivering end‑to‑end projects.
• Ability to translate business needs into measurable outcomes and behavioral change.

Required skills