Tournament Operations – FIFA World Cup 26 (Monterrey)

About the role

FIFA is recruiting Tournament Operations talent to ensure venue readiness, match‑day execution and live event delivery for the FIFA World Cup 26 in Monterrey, Mexico. The role supports stadiums and event sites across the host city, working in a fast‑paced, high‑performance environment to create a world‑class fan experience.

Key responsibilities

• Support venue setup, readiness and daily operational tasks.
• Assist with match‑day and event‑day execution, including crowd flow and access control.
• Coordinate staff, volunteers, vendors and internal teams.
• Manage workflows within assigned zones or functions.
• Ensure facilities and infrastructure meet operational standards and safety protocols.
• Deliver high‑quality guest and fan experiences and address operational issues.
• Escalate incidents as needed and maintain compliance with security and event guidelines.
• Collaborate cross‑functionally to guarantee smooth event delivery.

Required profile

• Accountability – takes responsibility for actions and learns from mistakes.
• Decision‑making – can identify and act swiftly in critical situations.
• Inclusivity – shares information across levels and influences others.
• Initiative – works independently with minimal supervision.
• Innovation – seeks unconventional solutions and fresh ideas.
• Leadership – encourages teamwork and delegates authority when needed.
• Vision – understands organizational impact and formulates strategic plans.

Required skills