Trilingual Operations Coordinator (French, English & Spanish)

About the role

WorldStrides is seeking a Trilingual Operations Coordinator to support its educational travel tours across a designated region. The role involves managing supplier bookings, overseeing tour logistics, and providing operational assistance to Tour Directors, ensuring high‑quality experiences for students.

Key responsibilities

• Reserve and book services with suppliers for tours.
• Supervise tour logistics and monitor cost and quality control.
• Maintain supplier relationships and proactively research new suppliers for existing and new destinations.
• Communicate regularly with sales representatives and product specialists to review itinerary progress.
• Follow up with suppliers post‑tour to resolve any issues identified in client or Tour Leader evaluations.
• Process invoices, money requests and ensure accurate payments; forward documentation to accounting.
• Assist the Operations team with on‑road issues and participate in destination workshops to develop supplier networks.

Required profile

• Advanced proficiency in French (written and spoken).
• Advanced proficiency in English (written and spoken).
• Extensive experience in the educational travel or related industry with a proven track record.
• Strong multitasking ability to manage multiple projects simultaneously.
• Collaborative team player with excellent interpersonal skills.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

What we offer

• Fun, driven work environment.
• Comprehensive medical, dental, vision, life, AD&D, accident, critical illness and disability insurance.
• Food stamp benefit equal to 10 % of gross salary.
• 1 paid volunteer day plus 25 PTO days (accruing up to 28), 4 mental‑health days and 5 bereavement days.
• Statutory holidays per Mexican Federal Labor Law.
• Tuition reimbursement up to $5,250 annually.