Director of Customer Partnerships (LATAM)

About the role

The Customer Partnerships Director (internally known as PARTnership Builder) leads the development and maintenance of strategic relationships with a portfolio of LATAM customers. The role blends account planning, sales execution and cross‑functional collaboration to drive profitable growth for Parts Town.

Key responsibilities

• Manage and drive strategic account performance through business‑plan development.
• Deliver annual sales and contribution objectives while meeting quarterly and annual quotas.
• Identify and acquire new accounts to expand market presence.
• Maintain in‑depth knowledge of industry trends and competitive landscape.
• Cultivate a network of influential contacts at all customer levels.
• Collaborate with sales, marketing and customer experience teams to create proactive tools and initiatives.
• Lead, coach and develop a team of business professionals.

Required profile

• Proven ability to build strong, long‑term customer relationships.
• Strong prioritisation and follow‑through skills.
• Passion for delivering results and embracing change.
• High integrity, enthusiasm and a collaborative mindset.

Required skills

What we offer

• Quarterly profit‑sharing bonus.
• Team appreciation events and recognition programs.
• Volunteer opportunities and monthly IT stipend.
• Casual dress code and on‑demand pay options.
• Comprehensive benefits including health insurance, 401k match and paid time off.