Account Director

About the role

The Account Director will lead daily interactions with an enterprise client, building and maintaining strategic relationships while overseeing a team that manages procurement, production, and delivery of client projects.

Key responsibilities

• Own client spend, continuously driving cost reductions and margin improvements.
• Serve as the primary liaison between the client, production teams, and suppliers to ensure contract terms are met.
• Provide strategic insights and recommendations based on market trends.
• Design and implement an account structure that excels in sourcing, procurement, production, and execution.
• Develop partnerships with client business leads to expand opportunities and identify production solutions.
• Oversee procurement, production, shipping, and billing processes.
• Analyze revenue, cost, and profitability; prepare quarterly and annual reports.
• Lead Quarterly Business Reviews for the client and internal stakeholders.
• Guide the production team to optimize bidding and workflow.
• Make staffing decisions to ensure proper resourcing for peak periods.
• Train, mentor, and collaborate with Account Managers, Coordinators, and Analysts.

Required profile

• 8‑10+ years managing production teams in manufacturing, agency, or client environments.
• Bachelor’s degree or equivalent experience.
• Advanced proficiency in English and Spanish.
• Proven leadership experience, including team development and mentoring.
• Strong negotiation experience with suppliers and vendors.
• Entrepreneurial mindset with a track record of meeting aggressive goals.

Required skills

• Microsoft Excel
• Microsoft Office suite