Account Manager Senior - Bajío Region

About the role

The Account Manager Senior in Mexico City is responsible for owning the commercial strategy of the Bajío region, driving revenue growth and building a strong pipeline of opportunities aligned with Dematic's portfolio. The role requires full ownership of the territory, including market development, customer engagement, opportunity qualification and closing of complex, long-cycle projects, and close collaboration with Engineering, Solutions Development, After Market and Finance teams.

Key responsibilities

• Own and develop the Bajío region commercial strategy, identify new business through cold calling, networking and market mapping, and build a pipeline aligned with revenue targets.
• Manage strategic customer relationships, identify upsell, cross-sell and repeat business, and position Dematic as a trusted advisor.
• Lead the full sales cycle: qualification, solution development, proposal, negotiation and closing, with executive-level presentations.
• Maintain disciplined CRM (Salesforce) management, develop forecasts and budgets, and track opportunity progress.
• Monitor market trends and competition, provide insights to leadership, and support vertical strategies (Automotive, Retail, 3PL, Manufacturing).

Required profile

• Bachelor's degree in Industrial Engineering, Mechanical Engineering or a related field.
• Advanced English proficiency (required).
• 5-10 years of experience in technical sales, industrial automation, material handling or supply chain solutions, selling complex solutions and managing long sales cycles.
• Experience working with executive-level stakeholders.

Required skills

• Strong commercial acumen and hunter mindset.
• CRM (Salesforce) management.
• Strategic thinking, negotiation and cross-functional teamwork.

What we offer

• Career development.
• Competitive compensation and benefits.
• Pay transparency.
• Global opportunities.