Administrative Assistant – Remote

About the role

We are looking for a proactive Administrative Assistant to support a family‑owned real estate management company. The position is fully remote, with a brief on‑site visit to the Mexico City or Guadalajara office on the first day. You will act as the main point of contact for tenants, landlords, and prospects while ensuring smooth day‑to‑day operations.

Key responsibilities

• Handle tenant, landlord, and prospect inquiries with timely, professional communication.
• Coordinate property showings, schedule inspections, and support leasing activities.
• Process rental applications, maintain applicant tracking, and prepare onboarding documentation.
• Manage maintenance requests, vendor communication, invoicing, and work‑order follow‑up.
• Oversee utility billing, vendor invoices, and maintain accurate administrative records.
• Support compliance initiatives such as licensing, certifications, insurance tracking, and regulatory documentation.
• Maintain data in property‑management software and assist with reporting.
• Provide general administrative support to Property Managers and cover team needs as required.

Required profile

• Previous administrative experience in property management, real estate, leasing, or a related field.
• Strong organizational, time‑management, and communication skills.
• Ability to manage multiple tasks while maintaining attention to detail.
• Customer‑service mindset and collaborative problem‑solving approach.

Required skills

• Experience with AppFolio or other property‑management software (preferred).
• Proficiency in Microsoft Office and cloud‑based business applications.

What we offer

• Competitive salary based on experience.
• Fully remote work with required first‑day office visit.
• Work stability and computer equipment provided.
• Christmas bonus (30 days), 12 vacation days after the first year, IMSS, and major medical insurance from day one.