Business Architect – Quote to Cash

About the role

BMC is looking for an experienced IT Business Architect to lead the design, optimisation and governance of Quote‑to‑Cash technology solutions. Based in Guadalajara, you will act as the strategic bridge between IT and senior business stakeholders, driving digital transformation across sales quoting, billing, commissions and AI‑driven user experiences.

Key responsibilities

• Define and own the Quote‑to‑Cash roadmap aligned with global business strategy.
• Design end‑to‑end Quote‑to‑Cash processes, ensuring standardisation and automation.
• Conduct fit‑gap analyses, workshops and solution‑design sessions.
• Serve as functional and architectural SME for Quote‑to‑Cash modules.
• Govern releases, feature adoption and integration of AI capabilities.
• Drive AI‑enabled workflows, guided experiences and intelligent automation across the Quote‑to‑Cash flow.
• Partner with Q2C leadership, COEs, Operations, IT and global business teams as a trusted advisor.
• Lead end‑to‑end Q2C programmes, including implementations, enhancements and global roll‑outs.

Required profile

• Proven experience as an IT Business Architect or similar role, preferably in Quote‑to‑Cash or order‑to‑cash domains.
• Strong understanding of sales quoting, billing, commissions and AI‑driven digital experiences.
• Excellent stakeholder management and advisory skills.
• Ability to lead cross‑functional workshops and drive global standardisation.

Required skills