Community Manager

About the role

Detail Cleaning Services is looking for a bilingual Community Manager to be the voice of the brand online. You will craft meaningful content in English and Spanish, engage with our audience, and help shape internal culture through consistent, empathetic communication.

Key responsibilities

• Develop and execute a bilingual social‑media strategy across platforms.
• Create posts, reels, videos, stories, and written content aligned with brand voice.
• Write English and Spanish captions and respond promptly to comments and messages.
• Track analytics, prepare monthly engagement reports, and monitor trends and competitors.
• Support hiring campaigns, promotions, and community initiatives.
• Manage engagement in the internal Facebook group, posting motivational and culture‑focused content.
• Assist with basic email‑marketing tasks such as newsletters.
• Contribute to SEO‑friendly website and blog content.
• Continuously learn new marketing strategies through training.

Required profile

• Fluent in both English and Spanish.
• Excellent written and verbal communication with empathy and clarity.
• Highly organized, dependable, and able to meet deadlines in a remote setting.
• Creative thinker who can turn everyday moments into engaging stories.
• Proactive, resource‑ful, and comfortable appearing on camera or in live content.
• Committed to collaboration, respect, and kindness.

Required skills