Group Resident Engineer

About the role

Valeo is seeking a Group Resident Engineer to act as the primary technical liaison between Valeo divisions and automotive customers. The role focuses on maintaining product quality, resolving line failures, and supporting new vehicle program development through systematic problem‑solving and continuous improvement.

Key responsibilities

• Maintain a permanent dialogue with quality staff at customer sites and participate in periodic quality briefings.
• Identify and eliminate line failures by characterising problems, completing 5W2H analyses, and coordinating first‑level investigations with relevant divisions.
• Manage sorting operations at customer locations and advanced platforms, preparing detailed work instructions and reporting results.
• Challenge and validate PDCA/FTA‑LLC analyses, escalating unresolved issues to division managers.
• Respond quickly to customer dissatisfaction, protect the customer by organising surveys and preventive inspections, and serve as the main point of contact for customer inquiries.
• Provide divisions with detailed information on customer organization, operating methods, and any issues under customer responsibility.
• Support the development of new vehicle programs by identifying quality requirements and ensuring alignment with customer expectations.

Required profile

• Strong experience in automotive quality management and customer liaison.
• Proven ability to conduct root‑cause analysis and drive corrective actions.
• Excellent communication skills in French and English.
• Ability to work under pressure and manage multiple stakeholder expectations.

Required skills

• PDCA methodology
• FTA‑LLC analysis
• 5W2H problem‑solving technique
• Sorting operation management
• Quality briefing and reporting