Import & Warehouse Manager (Mexico)

About the role

The Import & Warehouse Manager will lead the finished‑goods warehouse and import operations in Mexico, ensuring safe, compliant and efficient product flow from factories and regional warehouses to customers. You will drive warehouse excellence, import compliance, inventory accuracy and continuous improvement while collaborating with internal teams and external partners.

Key responsibilities

• Lead end‑to‑end finished‑goods warehouse and import processes, covering importation, transportation, receiving, storage, packing, shipping and last‑mile delivery.
• Manage the warehouse and import team as well as 3PL partners, setting performance expectations, providing training and aligning with the Warehouse Playbook.
• Coordinate closely with suppliers, vendors, distributors and internal functions such as Finance, Legal, Procurement, Sales and Customer Service to ensure product availability and smooth communication.
• Monitor operational data and KPIs, identify trends, reduce costs and support continuous improvement initiatives.
• Assess and implement best practices, technologies and automation opportunities to boost accuracy and productivity.
• Promote a strong health‑and‑safety culture, ensuring compliance with legal and company standards and encouraging proactive reporting of unsafe conditions.
• Support additional projects and activities as defined by the line manager.

Required profile

• University degree, preferably in Engineering, Supply Chain, Logistics or a related field.
• Minimum 5 years of experience leading or supervising warehouse, logistics or supply‑chain operations.
• Strong knowledge of warehouse, customs and supply‑chain processes, including inbound/outbound flows, storage, order preparation, transport coordination, documentation and inventory management.
• Experience managing 3PL‑outsourced warehouse models and vendor performance.
• Customer‑service experience is a plus.

Required skills

What we offer

• Opportunity to lead a critical function within a growing organization.
• Collaborative environment with cross‑functional teams.
• Focus on continuous improvement and operational excellence.