Principal Quality Technician

About the role

Johnson & Johnson is seeking a Principal Quality Technician to join its MedTech Cardiovascular plant in Ciudad Juarez. The role supports the delivery of high‑quality medical devices by ensuring compliance with regulations, driving continuous improvement, and providing technical guidance to the production team.

Key responsibilities

• Train associates and coworkers on manufacturing processes, system applications, measuring equipment, and handling customer complaints.
• Perform verifications of finished activities arising from non‑conformities and may execute product release activities.
• Assist investigations of non‑conformities, audit observations, CAPAs and related quality issues.
• Analyze customer complaints and generate data‑driven reports on quality metrics and plant initiatives.
• Maintain consumables inventories for the department and ensure quality records are kept according to the Records Retention Schedule.
• Update and provide accurate quality documentation as required.

Required profile

• Knowledge of applicable federal, state and local regulations and Johnson & Johnson corporate quality procedures.
• Ability to train and mentor production staff on quality and process requirements.
• Strong analytical mindset for investigating non‑conformities and interpreting quality data.
• Attention to detail in maintaining records and inventories.

Required skills

• Data analysis
• Measurement equipment operation
• Quality records maintenance