Project Operations Analyst

About the role

J.S. Held is seeking a Project Operations Analyst to join its Corporate Team. This position blends project coordination, data analysis, and cross‑functional support in a fast‑paced consulting environment. The ideal candidate is entrepreneurial, detail‑oriented, and comfortable handling a variety of administrative and strategic tasks.

Key responsibilities

• Set up new projects and assignments across multiple systems, verifying accuracy and completeness of information.
• Maintain and update project details, following up with stakeholders for missing or revised data.
• Track project status, ensure invoicing and payor details are current, and support billing oversight.
• Manage access permissions for employees on various platforms.
• Answer incoming calls from the call queue and respond to project‑setup requests received via group email.
• Assist with ad‑hoc and strategic initiatives as needed.

Required profile

• High school diploma or equivalent.
• 3‑5 years of administrative or insurance‑related experience.
• Proven record of accurate data entry and data management.
• Strong organizational, time‑management, and communication skills.
• Ability to work in the United States Eastern time zone and adapt to occasional evenings, weekends, or holidays.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook