Sales Development Representative (Bilingual Outbound)

About the role

Alibaba.com is expanding its sales team in Mexico City and seeks a bilingual outbound Sales Development Representative to generate qualified leads for the US sales team. You will focus on high‑volume outreach to business owners and decision‑makers across the United States, introducing Alibaba.com’s B2B platform and booking demos.

Key responsibilities

• Make high‑volume outbound calls to potential business customers, primarily in the US market.
• Introduce Alibaba.com, qualify interest, and assess fit for platform membership.
• Book qualified demos and meetings for the US sales closing team.
• Follow up via phone, email, and approved outreach channels.
• Maintain accurate records of calls, lead status, and next steps.
• Collaborate with the sales team to improve lead quality and demo show‑up rates.
• Meet or exceed daily, weekly, and monthly targets for activity, qualified leads, and booked demos.

Required profile

• Previous experience in outbound sales, cold calling, telemarketing, appointment setting, lead generation, business development, or call‑center sales.
• Comfortable making a high volume of outbound calls each day.
• English proficiency at B2 level or higher (C1 preferred).
• Resilient, persistent, and motivated by performance metrics.
• Strong listening skills and ability to quickly identify customer needs.
• Organized and disciplined in tracking follow‑ups and sales activity.

Required skills

What we offer

• Opportunity to work for a global B2B e‑commerce leader.
• Dynamic, results‑driven environment with clear performance targets.
• Potential career growth within Alibaba.com’s international sales organization.