Administrative Treaty Reinsurance Manager

About the role

Marsh Re, the world's premier reinsurance intermediary, is looking for an Administrative Treaty Reinsurance Manager to join its Client Support Services (CSS) NA Team in the Mexico City office (Torre Mayor). The role sits within Transactional Services, handling the technical transactions between clients and reinsurers such as settlements, payments and reporting, and making sure they meet applicable payment warranties and conditions.

Key responsibilities

• Assess and submit client and reinsurer presentation materials and communications to resolve difficult questions and secure agreements and payments.
• Use KPIs and system tools to manage transactional processes and meet client service level agreements efficiently and in a regulatory-compliant way.
• Lead team and department meetings, share ideas and contribute to improving the operational model.
• Develop accounting and claims information for RFPs and sales opportunities.
• Manage fund settlements to and from clients on time, meeting contractual terms, warranties and conditions.
• Carry out reinsurance audits and reviews with clients and reinsurers, review open claims and premium activity, and reconcile records.
• Support peers with training, mentoring and troubleshooting, and help develop team resources.
• Build relationships with brokers, clients and markets to resolve issues and improve working practices.

Required profile

• Bachelor's degree (4-year college degree, B.S. or B.A.).
• At least 5 years of professional experience in administrative activities in reinsurance, especially treaty.
• Strong analytical skills and ability to manage workload and stakeholder expectations.
• Advanced English proficiency is a must.
• A plus: experience working with stakeholders or hubs in the USA and Canada.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel and PowerPoint).
• Strong written and verbal communication and negotiation skills.

The company states a hybrid arrangement: colleagues are expected to be in their local office or onsite with clients at least three days per week, with anchor days for each team.