Bilingual Customer Service Agent – Call Center
redial-bpo · Tijuana
Descripcion del puesto
About the role
As a Customer Service Agent at Redial BPO, you will be the first point of contact for customers, handling inquiries via phone, email and chat. You will provide accurate information, resolve issues, and ensure a high level of customer satisfaction while maintaining detailed records.
Key responsibilities
- Address customer inquiries and resolve issues professionally.
- Provide accurate information about products and services.
- Document all customer interactions in the CRM system.
- Meet performance targets for quality and efficiency.
- Adhere to company policies and data privacy regulations.
Required profile
- High school diploma or equivalent.
- Prior customer service or call center experience preferred.
- Excellent English communication skills, both verbal and written.
- Strong computer skills and ability to multitask.
- Flexibility to work shifts, including evenings and weekends.
What we offer
- Competitive remuneration and salary.
- Recognition programs.
- Professional growth opportunities.
- Great work environment.
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en México.
Salarios por profesión
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
¿Una pregunta sobre esta oferta?
Hágala aquí: recibirá el resumen completo por correo, de inmediato.
Publicado hace 5 días
Expira en 1 mes
15 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
redial-bpo
Tijuana
Ofertas relacionadas
-
Quality Assurance Analyst – Call Center
redial-bpo Tijuana -
Customer Care Associate – Inbox (BAS)
enovis Tijuana -
Quality Control
Universal Contact Centers Tijuana -
Asesor/a de Ventas Remoto para Movistar México – Bonos y Comisiones Ilimitadas
Netcall Group Chiclayo -
Consultor(a) de Información-Call Center
lyrahealth Mexico City