Senior Logistics Specialist

About the role

As a Senior Logistics Specialist you will own the end‑to‑end movement of goods across the North American supply chain, ensuring orders are delivered on time, at the right cost, and with high quality. You will influence stakeholders at every level and drive continuous improvement across the logistics function.

Key responsibilities

• Own the full logistics process across the US, balancing quality, speed, fill rate, communication, and cost.
• Lead value‑engineering initiatives on transport to improve order profitability and delivery performance at scale.
• Negotiate with nurseries and transport partners, securing advantageous terms and strengthening strategic relationships.
• Manage a high volume of active orders simultaneously, anticipating problems and ensuring nothing falls through the cracks.
• Communicate proactively with senior management, surfacing risks, wins, and driving resolution.
• Resolve post‑order issues by diagnosing root causes, implementing corrective actions, and closing the loop.
• Mentor junior logistics specialists and step in as an operational lead when needed.
• Drive process improvement by identifying efficiency gaps and proposing data‑informed solutions.
• Support senior leadership with strategic logistics initiatives and ad‑hoc priorities.

Required profile

• 4‑6+ years of proven experience in logistics, supply chain, or transportation management.
• Hands‑on experience booking, managing, and negotiating with trucking and freight carriers.
• Exposure to CRM or TMS platforms and ability to adopt new operational tools.
• Proactive problem‑solver who can make decisions with incomplete information.
• Exceptional organizational skills and attention to detail.
• Strong negotiation and stakeholder communication abilities.
• Demonstrated informal leadership through mentoring and setting standards.

Required skills

• CRM platforms
• TMS platforms