SharePoint Administrator – Microsoft 365 (Remote, CDMX)

About the role

We are looking for an experienced SharePoint Administrator to support a strategic international project that relies on Microsoft 365 collaboration platforms. The role ensures the reliability, security, and performance of SharePoint Online, OneDrive for Business, and Microsoft Teams while providing high‑quality support to business users.

Key responsibilities

• Provide advanced technical support for SharePoint Online, OneDrive for Business, and Microsoft Teams.
• Administer, maintain, and optimize SharePoint sites and Teams workspaces.
• Manage user access, permissions, security groups, and governance policies across Microsoft 365.
• Diagnose and resolve issues related to permissions, synchronization, integrations, and platform performance.
• Design, configure, and enhance collaboration environments based on business requirements.
• Monitor storage utilization and platform health, implementing corrective actions as needed.
• Handle service requests and incidents according to SLAs.
• Administer retention, recovery, and content lifecycle processes for SharePoint and OneDrive.
• Develop best‑practice guides, user‑adoption strategies, and knowledge‑sharing initiatives.
• Collaborate with global teams and stakeholders to drive continuous improvement.

Required profile

• Bachelor’s degree in IT, Computer Science, Systems Engineering, or a related field.
• Advanced English proficiency (C1 level or higher) with strong written and verbal communication.
• Proven experience administering Microsoft 365 environments in enterprise settings.
• Hands‑on experience with SharePoint Online, OneDrive for Business, and Microsoft Teams.
• Strong troubleshooting, problem‑solving, and customer‑service skills.
• Ability to work effectively with international and cross‑functional teams.

Required skills

• Microsoft SharePoint Online administration
• OneDrive for Business administration
• Microsoft Teams administration
• Microsoft 365 collaboration services
• ShareGate migration and administration
• Microsoft MD‑102 (Endpoint Administrator) certification (preferred)
• Microsoft MS‑102 (Microsoft 365 Administrator) certification (preferred)