System Administrator (VMware, Linux, Windows)

About the role

Insulet is seeking a System Administrator to configure, implement, and maintain servers, systems, and applications that support its corporate and manufacturing operations. The role focuses on VMware, Linux, and Microsoft technologies and serves as the primary liaison for all Insulet systems.

Key responsibilities

• Monitor and resolve incoming support tickets via ServiceNow, ensuring optimal end‑user experience.
• Manage VMware, Linux (Ubuntu, CentOS, Red Hat) and Windows servers in a production data‑center environment.
• Monitor and report on operating system and application performance.
• Create and maintain documentation for systems and processes.
• Maintain infrastructure components with vendors to achieve 100% service availability.
• Recommend and implement changes based on performance analysis.
• Automate repetitive tasks where possible.
• Collaborate with global IT teams and complete required changes and maintenance.

Required profile

• Task‑oriented with strong attention to detail.
• Self‑motivated and keeps up‑to‑date with new technologies.
• Experience with enterprise ticketing systems (ServiceNow a plus).
• Good judgment for prioritizing work and problem resolution.
• Project‑management capabilities and clear communication skills.

Required skills

• VMware virtualization.
• Linux administration (Ubuntu, CentOS, Red Hat).
• Microsoft Windows server administration.
• PowerShell scripting and infrastructure automation.
• ServiceNow ticketing (preferred).
• Fundamental networking knowledge.