Assistant Director People & Culture (Subdirector)

About the role

Fairmont Mayakoba, a luxury resort in Mexico's Riviera Maya, is hiring an Assistant Director People & Culture (Subdirector) to manage the day-to-day operations of its People & Culture Department. The role leads and supports the team and assists the Regional Director of People & Culture in shaping talent and culture solutions.

Key responsibilities

• Manage the day-to-day operations of the People & Culture Department and lead and support its team members, including administrative duties
• Assist the Regional Director in assessing organizational needs and implementing strategies in employee relations, recruitment, retention administration and colleague wellness
• Support employee relations, including organizing direct line committees, employee communication, bulletin boards, employee of the month programs, picnics, parties and meetings
• Organize, attend and manage employee functions, and maintain relationships with local schools, colleges and universities
• Oversee recruitment, benefit administration, and track immigration and residency processes for employees
• Implement retention strategies, conduct exit interviews, and coach and counsel colleagues and hold disciplinary meetings when required
• Help departmental leaders set action plans from colleague feedback, and help managers set objectives for supervisors and assistant managers
• Advise on employment legislation and labor law developments, communicate policies and procedures, and promote work-life balance
• Ensure final pay is accurate and timely, and process and document payroll information confidentially
• Take part in departmental budgeting and month-end processes, and foster open feedback and coaching

Required profile

• Minimum of 5 years of human resources leadership experience in a hospitality setting
• Experience in talent acquisition, benefit administration and labor relations
• Knowledge of local labor laws and employment law requirements
• Multicultural awareness and ability to work with diverse communities
• Ability to work independently, prioritize work and handle a fast-paced, high-volume environment

Required skills

• Up-to-date knowledge of HR trends and practices
• Detail-oriented, organized and self-motivated
• Strong relationship builder and professional leadership

What we offer

• Complimentary upgrades and extended stays
• Discounted stays across Fairmont and Raffles properties
• Dining and wellness discounts