Bilingual Area Manager – LA&C

About the role

International Dairy Queen, Inc. is seeking a bilingual Area Manager for its LA&C region. The role provides leadership, business insight, and operational support to assigned franchisees, helping them meet both short‑term and long‑term company objectives.

Key responsibilities

• Act as the primary business consultant and relationship owner for assigned franchisees.
• Analyze franchisee and market performance using company systems to identify trends, risks, and opportunities.
• Diagnose operational challenges, model financial impact, and guide franchisees in developing action plans.
• Lead recurring business routines such as monthly performance reviews, KPI discussions, and operating rhythm meetings.
• Partner cross‑functionally to enable sustainable growth and maintain brand standards.

Required profile

• Motivated, passionate, and dedicated with a strong entrepreneurial mindset.
• Excellent analytical and strategic thinking abilities.
• Proven ability to build strong relationships with franchise owners and leadership teams.
• Effective communication skills in both English and Spanish.

Required skills

What we offer

• Opportunity to work with a global brand owned by Berkshire Hathaway.
• Dynamic environment focused on growth and operational excellence.