Business Development and Account Manager, Health Sciences

About the role

We are looking for a Business Development and Account Manager to drive growth of our Probiotics and Biosciences portfolio across Mexico, Central America and the Caribbean. Based in Mexico City with a hybrid work model, you will join a motivated team focused on sustainable health and food solutions.

Key responsibilities

• Generate profitable growth for the Probiotics and Biosciences portfolio in the assigned region.
• Build and maintain trust‑based relationships with customers in dietary supplements and pharmaceutical sectors.
• Develop and manage a continuous pipeline of projects, creating new opportunities.
• Define and execute account‑specific growth and defense strategies with detailed account plans.
• Identify market trends, unmet customer needs and translate them into commercial opportunities.
• Lead negotiations on pricing, contracts and go‑to‑market strategies with customers and distributors.
• Serve as the primary liaison between customers and internal functions such as Applications, Regulatory, QA, Supply Chain, Customer Service and Marketing.
• Maintain accurate forecasts, manage risks and report insights via Salesforce and regional forums.
• Resolve customer issues, including complaints and payment disputes, ensuring high service levels.

Required profile

• Bachelor’s degree in Food Engineering, Pharmaceutical Sciences or a related scientific field.
• Minimum 3 years of sales or business development experience, preferably in health, pharma or food ingredients.
• Proven experience with dietary‑supplement ingredients; probiotic knowledge is a strong advantage.
• Solid understanding of health and dietary‑supplement markets, products and technologies.
• Demonstrated ability to own end‑to‑end business opportunities and deliver results.
• Excellent written and verbal English communication skills.

Required skills

• Salesforce
• Microsoft Office (Excel, PowerPoint, Word)

What we offer

• Opportunity to work with a global leader in flavors, fragrances, food ingredients and health‑biosciences.
• Hybrid work arrangement in Mexico City.
• Dynamic, inclusive team environment focused on sustainable innovation.