Business Systems Analyst – Hybrid (Monterrey)

About the role

We are looking for an experienced Business Systems Analyst to lead quality assurance, requirements management and solution validation across complex enterprise initiatives for our insurance consulting practice in Monterrey. The role acts as a trusted advisor to business stakeholders, product owners and delivery teams, ensuring that requirements are well‑defined and solutions meet strategic objectives.

Key responsibilities

• Lead requirements discovery, analysis, validation and prioritization with business and cross‑functional teams.
• Facilitate workshops, process reviews and solution discussions for technical and business audiences.
• Analyze complex business processes, recommend improvements and technology‑driven solutions.
• Maintain requirements traceability across objectives, specifications, test scenarios and delivered solutions.
• Define and oversee quality‑assurance strategy, test planning, execution oversight and release readiness.
• Review and validate user stories, acceptance criteria, functional specs and technical designs for completeness and testability.
• Establish and promote QA and BA best practices, governance and compliance across delivery teams.
• Perform impact assessments, risk analysis and defect triage for new features and integrations.
• Validate enterprise integrations, APIs, data flows and end‑to‑end business processes.

Required profile

• Proven experience as a Lead QA Analyst or Senior Business Analyst in an Agile environment.
• Strong stakeholder management and advisory skills.
• Ability to translate business needs into clear, testable requirements.
• Experience driving quality‑governance and delivery excellence across multiple workstreams.

Required skills

• Business analysis
• Quality assurance
• Test planning and execution
• API and data integration validation
• Agile methodology