Clinic Office Representative

About the role

The Clinic Office Representative serves as the first point of contact for patients, ensuring a welcoming and efficient experience from arrival to departure. Working daytime hours, this role supports the clinical team by handling administrative tasks, managing patient flow, and processing payments.

Key responsibilities

• Greet patients, verify insurance information, and complete check‑in procedures.
• Answer incoming calls, schedule appointments, and coordinate referrals.
• Maintain and file patient records accurately, ensuring confidentiality.
• Process checkout, collect payments, and issue receipts.
• Assist with other clerical duties as assigned by the department.

Required profile

• High school diploma or GED equivalent.
• Previous experience in a clinic or medical office preferred.
• Strong customer service and interpersonal communication abilities.
• Basic typing proficiency of 35‑40 words per minute.

Required skills

• Typing (35‑40 wpm)