Luxury Butler – Guest Services Specialist

About the role

We are seeking a professional Butler to deliver ultra‑luxury, personalized service to high‑net‑worth guests. The successful candidate will manage in‑suite experiences, from dining to housekeeping, ensuring every detail aligns with the highest hospitality standards.

Key responsibilities

• Prepare and maintain guest suites according to individual preferences and company standards.
• Coordinate in‑suite services such as dining, amenities, laundry, packing/unpacking, and special requests.
• Maintain accurate guest history records and communicate with supervisors and other departments for seamless service recovery.
• Assist guests with reservations for restaurants, spas, shore excursions, and private tours.
• Ensure cleanliness, organization, inventory control, and public‑health compliance in suites and assigned areas.

Required profile

• Minimum two years of Butler or guest‑facing service experience in a luxury environment.
• Fluent English (verbal and written) and conversational proficiency in at least one additional language (e.g., German, French, Spanish, Mandarin, etc.).
• Professional certification from a recognized institution such as The International Butler Academy.
• Strong emotional intelligence, resourceful thinking, and knowledge of conflict resolution.
• Deep understanding of VIP, celebrity, and high‑net‑worth guest expectations.

Required skills

What we offer

• Opportunity to work with an elite clientele in a prestigious luxury setting.
• Professional development through continuous training and exposure to high‑end hospitality standards.