Mainframe Console Operator

About the role

As a Mainframe Console Operator at Kyndryl, you will monitor and control enterprise mainframe and distributed systems from a central operations console. You will help ensure system availability, respond to alerts, and maintain stable day‑to‑day operations for critical infrastructure.

Key responsibilities

• Monitor mainframe and distributed environments using the central console to guarantee availability and stability.
• Respond to system alerts within defined response times and follow escalation procedures.
• Track system availability, incidents, and operational events, providing accurate reporting and documentation.
• Operate and monitor platforms such as z/OS Console, monitoring tools, Tandem, and Unisys systems.
• Follow operational runbooks and standard procedures, collaborating with higher‑level support teams as needed.

Required profile

• Motivated to grow technical skills and support reliable system operations.
• Strong attention to detail and good communication abilities.
• Comfortable working in a structured operations environment with clear procedures.

Required skills

• Experience with IT infrastructure and system monitoring concepts (1+ year).
• Willingness to learn mainframe console tools such as z/OS and Omegamon.
• Ability to monitor alerts, follow procedures, and escalate issues appropriately.

What we offer

• Opportunities to build a solid foundation in IT operations and specialize in mainframe technologies.
• Supportive, flexible work environment that prioritizes well‑being and career growth.