Remote Executive Assistant - LATAM Operations & Compliance

About the role

FreedUp is looking for a proactive, detail-oriented Executive Assistant to support a Founder and CEO in a highly regulated financial and professional services environment. The role is full-time and remote, and focuses on reducing the CEO's operational workload, streamlining internal systems and ensuring compliant, high-quality client communication. A key part of the job is partnering with a custom AI assistant to automate routine tasks and move workflows toward AI-supported operations.

Key responsibilities

• Handle client emails with the right tone and regulatory awareness, including responding to client inquiries such as withdrawal requests
• Manage monthly marketing distributions through Mailchimp and HubSpot, validate fund administrator data and keep contact lists clean
• Organize and coordinate the CEO's multiple calendars (company, personal, confidential) and schedule meetings
• Run repetitive operational processes such as insurance renewals and engagement letters, and follow up on incomplete tasks
• Escalate unclear assignments to the CEO for clarification
• Work with AI tools, understand prompting, and validate AI-generated outputs

Required profile

• 3+ years of experience as an Executive Assistant, Operations Assistant, Administrative Coordinator or in a similar role supporting senior leadership
• Experience handling client communications with discretion, transparency and compliance awareness (no impersonation of executives)
• Strong organization, time management and problem-solving skills, able to reprioritize quickly
• Experience supporting operational processes, documentation and SOPs, and familiarity with basic reporting and data validation

Required skills

• Phone and email management, calendar coordination across multiple calendars, and CRM data maintenance
• HubSpot and Mailchimp; ClickUp, Jira, Trello or similar tools are a plus
• Comfort with AI tools such as ChatGPT and Copilot, and willingness to learn new software and workflows
• Nice to have: experience in financial services, legal or other regulated industries, and familiarity with automation tools like n8n or Zapier

What we offer

• Salary of USD 1,300-1,700 per month depending on experience
• Remote work from anywhere, with international experience
• Supportive team, learning and development opportunities, potential performance bonuses and PTO

Applicants apply through the FreedUp application process.