Remote Operations Director

About the role

eandd is looking for a full-time, remote Operations Director to oversee day-to-day operations across multiple self-storage and real estate assets. The role is not a passive admin position: it calls for someone who can think like a business operator, coordinate vendors and property managers, build systems and ensure execution across several properties and projects. The schedule is CST and the pay is listed as $1,500-$2,200.

Key responsibilities

• Oversee daily operations across multiple self-storage and real estate assets
• Coordinate with property managers, vendors, contractors and internal team members
• Make sure operational tasks, maintenance items and tenant/customer issues are resolved quickly
• Build and improve operational systems, SOPs and reporting processes
• Track property performance metrics, occupancy, delinquency, customer issues and operational KPIs
• Manage task execution across departments and hold team members accountable to deadlines
• Help leadership with operational reporting, project coordination and strategic initiatives
• Support onboarding and operational integration of new properties
• Maintain organized systems for documentation, vendors, contracts and workflows, and spot operational bottlenecks early

Required profile

• Experience in operations management, property management, project management or business operations
• Experience managing remote teams or vendors
• Excellent written and spoken English
• Strong organizational and leadership skills, high ownership and proactive problem solving
• Ability to work full-time during Oklahoma business hours (9am-5pm CT)
• Strong plus: experience in self-storage, real estate, property management or hospitality; experience with multiple properties; familiarity with operational reporting and KPIs; process-building and SOP documentation; remote work with US-based companies; Spanish fluency for Mexico-based candidates

Required skills

• Project management and communication tools such as ClickUp, Asana, Monday, Slack and Google Workspace

Candidates who need constant direction, struggle with many moving parts, are reactive rather than proactive, avoid accountability conversations or prefer purely administrative work are not a fit. Applications are made through the Elevate and Delegate application process.