Salesforce Administrator (Digital Marketing)

About the role

A global technology company that helps brands and agencies run cross-channel, programmatic media campaigns is hiring a Salesforce Administrator to support its sales organization. This is a high-ownership role combining independent solution delivery, complex production troubleshooting and direct support for business users. The specialist works alongside an experienced Salesforce Administrator with significant autonomy, and the team is introducing AI-assisted workflows to streamline support.

Key responsibilities

• Own end-to-end delivery of Salesforce solutions, from requirements gathering and design to configuration, implementation and release.
• Configure and maintain Flows, custom objects, fields, record types, page layouts and Dynamic Forms.
• Troubleshoot production issues by analyzing Flows, Apex logs and SOQL queries, and collaborate with developers on complex fixes.
• Handle support requests such as access issues, data corrections and process troubleshooting, review AI-assisted tickets and prepare development tasks.
• Work with Sales, Customer Success and Finance stakeholders on requirements, priorities, sprint planning and releases.
• Manage user access, permissions and licenses, and perform bulk data operations (imports, updates, merges, deduplication).
• Build reports, dashboards and internal process documentation.

Required profile

• 4+ years of hands-on Salesforce administration, including end-to-end ownership of solutions and improvements.
• Strong knowledge of Flows, data models and security (profiles, permission sets, roles, sharing rules, field-level security).
• Ability to read SOQL and Apex, troubleshoot Flows, triggers and batch jobs, and identify root causes of production issues.
• Experience with Data Loader or Data Import Wizard and data validation and quality checks.
• Strong communication and stakeholder management, and ability to handle a high volume of support requests.
• Willingness to give direct user support through Slack and ticketing systems.

Nice to have

• Salesforce Administrator, Advanced Administrator or Platform App Builder certifications.
• Structured release management with sandboxes, deployments and branch-based workflows.
• Jira or Jira Service Management experience.
• Experience supporting sales, advertising or media organizations, and mentoring junior administrators.

What we offer

• Training and internal conferences and meetups.
• Mentorship from an experienced employee.
• Health insurance and sports activities.
• Flexible work, including remote and hybrid options.
• Referral program, work anniversary program and extra vacation days.