General Manager – Hyde Hotel, Mexico City

About the role

Hyde, a new hotel in Mexico City's Reforma district and part of the Ennismore group (a joint venture with Accor), is looking for an experienced General Manager. The role leads the pre-opening and post-opening phases, owns the commercial performance of the property and sets the tone for a high-performance, guest-centred team.

Key responsibilities

• Lead pre-opening and post-opening planning with the corporate team, including the Operating Budget, Marketing & Sales Plan and Capital Budget.
• Own the property's commercial performance: P&L, revenue generation, budgeting, forecasting and net operating income targets.
• Manage annual budgets, labor and expense guidelines, and drive revenue and profitability across restaurant and bar outlets.
• Take part in hiring decisions, build succession pipelines and support Heads of Department.
• Deliver brand standards, SOPs, health, safety and regulatory compliance, including liquor licensing.
• Oversee quality evaluation, reporting (payroll, revenue, forecasts) and act as the main link between guests, team, ownership and partners.
• Build a strong local presence and collaborate with the Area General Manager.

Required profile

• At least 4 years' experience as a Hotel General Manager.
• Significant experience in high-end lifestyle hotels, ideally in Mexico or similar leisure markets.
• Experience leading openings, transitions and resort/lifestyle properties.
• Numerical analysis of data, comfort with strategy and day-to-day detail, and strong leadership and relationship-building skills.

What we offer

• A competitive package and opportunities for development.
• Discounts across the Ennismore family.