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General Manager – Riviera Maya Resort Complex

Bahia Principe Hotels & Resorts · Akumal

Nuevo
🇬🇧 English

Descripcion del puesto

About the role

Bahia Principe is seeking a seasoned General Manager to lead its Riviera Maya Complex, a portfolio of five all‑inclusive hotels. You will be responsible for steering the entire operation, ensuring brand standards, profitability, and exceptional guest experiences across the resort.

Key responsibilities

  • Oversee day‑to‑day operations of all five hotels, ensuring consistent execution of standards.
  • Own full P&L responsibility, driving results through budgeting, forecasting, and corrective actions.
  • Develop and implement commercial and revenue strategies, monitoring occupancy, ADR, RevPAR and identifying growth opportunities.
  • Maintain high guest‑satisfaction levels and lead continuous‑improvement initiatives.
  • Manage budgeting cycles, financial closings and operational KPIs to support strategic decisions.
  • Lead CapEx and investment projects aligned with business priorities.
  • Ensure compliance with brand standards, ESG commitments, safety policies and internal procedures.
  • Represent the complex with owners and key stakeholders, fostering strong relationships.
  • Build, coach and develop multi‑disciplinary teams, promoting a culture of accountability and collaboration.

Required profile

  • University degree in Hotel Management, Tourism, Business Administration or related field; postgraduate degree a plus.
  • Proven experience as a General Manager or senior operational leader in large‑scale resort or all‑inclusive hotel operations.
  • Demonstrated full P&L management with a track record of driving profitability.
  • Strong understanding of hotel operations, commercial and revenue management.
  • Experience managing multi‑unit operations and diverse teams.
  • Fluent in English and Spanish; additional language is a plus.

Required skills

    What we offer

    • Competitive compensation package.
    • Accommodation and relocation support, including flights.
    • Two annual round‑trip flights.
    • Company car.
    • Health insurance.
    • Meals provided within resort facilities.

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    Publicado hace 1 hora

    Expira en 1 mes

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    Bahia Principe Hotels & Resorts

    Akumal