Java Production Support Engineer

Avanciers Inc. · Mexique

🇬🇧 English

Java SQL Unix/Linux Production Support Incident Management Debugging Log Analysis Root Cause Analysis JIRA ServiceNow REST APIs

Descripcion del puesto

About the role

The Java Production Support Engineer will ensure the stability, performance, and health of Java‑based production applications. You will act as the first line of defense for incidents, providing rapid resolution and continuous improvement.

Key responsibilities

Support and troubleshoot Java production applications.
Handle incidents, perform root‑cause analysis (RCA), and resolve issues.
Monitor application performance and overall system health.
Collaborate with database teams, integration partners, and other support groups.
Maintain SLA compliance and participate in release and deployment activities.

Required profile

3–7+ years of experience in Java application support.
Strong client‑facing communication and stakeholder management.
Proven ability to work on‑call and manage production incidents.

Required skills

Core Java (OOP, Collections, Multithreading).
SQL (queries, joins, stored procedures).
Unix/Linux environments.
Production support / incident management.
Debugging, log analysis, and RCA.
JIRA and ServiceNow.
REST APIs.

Questions fréquentes

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Publicado hace 3 meses

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Avanciers Inc.

Mexique

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Emplois à Mexique Métier : Informatique / IT