Night Manager – Luxury Resort
Aman · Los Cabos
Description du poste
About the role
The Night Manager oversees all hotel operations during the night shift at Amanvari, a luxury resort located on Mexico’s Eastern Cape. The role ensures that service, safety, and brand standards are upheld while handling arrivals, departures, and guest requests throughout the night.
Key responsibilities
- Lead front desk, concierge, and security teams during the night shift.
- Conduct regular inspections of hotel areas to verify cleanliness and report irregularities.
- Oversee guest services operations, including check‑ins, check‑outs, and early departures.
- Coordinate with all departments via radio communication at the start of the shift.
- Manage night audit processes and ensure accurate documentation.
- Conduct team briefings, review daily reports, and reinforce brand pillars.
- Identify and report maintenance issues such as lighting, landscaping, or facility concerns.
Required profile
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 4 years experience in a similar role within the luxury hospitality sector.
- Fluency in spoken and written English and Spanish.
Required skills
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Aman
Los Cabos