Hostess

About the role

The Hostess will be the first point of contact for guests at Etéreo, a luxury resort in Riviera Maya. Working at the restaurant’s host stand, you will ensure smooth opening procedures and deliver a warm, personalized welcome to every guest.

Key responsibilities

• Prepare and organize the host stand before service, ensuring all menus, tent cards and operational materials are clean, up‑to‑date and fully stocked.
• Print and verify the Guest Matrix against OpenTable reservations, and provide it to the supervisor for the daily briefing.
• Update operational information boards and assign tables in OpenTable according to the seating strategy.
• Set up and remove signage, tent cards and printed materials for buffets, special events and guest experiences.
• Turn on required equipment (air curtains, entrance doors) before service begins.
• Welcome, greet and escort guests to their assigned tables, following established service standards.
• Coordinate with team members to move operational boards or furniture when needed.

Required profile

• Strong attention to detail and ability to maintain a clean, organized host area.
• Excellent interpersonal skills to deliver a warm, personalized guest experience.
• Ability to work efficiently in a fast‑paced, luxury hospitality environment.
• Reliability in following opening and closing procedures.

Required skills

• Proficiency with OpenTable reservation system.