HR Process Owner (Remote, Mexico)

About the role

The HR Process Owner leads the end-to-end lifecycle of global HR functional processes, including Standard Work documentation, implementation, adoption, measurement, controls and continuous improvement. Reporting to the Director, Process & Policy Excellence, the role partners with Centers of Excellence, HR Shared Services, HR, business leaders, Legal, IT, data/privacy partners and regional stakeholders. It sits within the HR Shared Services / HR Policy & Process Excellence team in LATAM and is fully remote.

Key responsibilities

• Translate global process design, policy intent and business outcomes into scalable process standards, decision frameworks, operating routines and execution requirements.
• Own lifecycle execution of assigned global HR processes such as Compensation Planning, Performance Management, Talent Assessment, Equity nomination and Benefits Annual Enrollment.
• Manage project plans, operating cadences, stakeholder follow-ups, risk and issue tracking and escalations so milestones are met on time, accurately and compliantly.
• Establish process governance: decision rights, intake and prioritization, approval pathways, version control, audit routines, escalation mechanisms, KPI reporting and alignment with legal, regulatory and data privacy requirements.
• Partner with Workday Solutions Architecture, IT, HR Shared Services and Data & Application teams on automation, reporting, data quality, release management and integrations.
• Build and maintain Standard Work, knowledge content, training materials, job aids, playbooks, controls and process maps.
• Drive continuous improvement using Voice of the Customer, cycle performance, stakeholder feedback and digital, automation and AI-enabled opportunities.
• Lead vendor management, develop communication and change-management plans, and support cycle launches and enhancements.

Required profile

• BA/BS degree or equivalent experience, plus 7+ years in HR Operations, HR Shared Services, HR Transformation or business process management.
• Demonstrated accountability for end-to-end HR process execution in a global or matrixed environment.
• Enterprise-level collaboration experience with Centers of Excellence, HR Shared Services, IT, Legal, Data/Privacy and regional teams.
• Experience developing and presenting process performance reports, dashboards, KPIs, adoption metrics, data-quality measures, service outcomes or compliance reporting to senior stakeholders.
• Professional fluency in English.

Required skills

• Workday or a comparable enterprise HRIS platform.
• Plus: experience with global HR cycles (Compensation Planning, Performance Management, Talent Assessment, Equity, Benefits), Lean/Kaizen/Six Sigma, and digital, automation, analytics or self-service solutions.

What we offer

• Remote-friendly work environment in Mexico with partnership across global HR teams.
• Training, on-the-job development and coaching.
• Total rewards including health benefits, paid time off and annual bonus eligibility aligned to local policy.