Human Resources Operations Specialist

About the role

The HR Operations Specialist provides operational HR support across Mexico, the United States, and Canada. You will act as a primary point of contact for employees and managers, handling lifecycle transactions, inquiries, and ensuring accurate HR service delivery.

Key responsibilities

• Execute employee lifecycle activities such as onboarding, data changes, verifications, terminations, and documentation administration.
• Serve as the main contact for employee and manager inquiries via MyHR, email, and phone.
• Process HR transactions in Workday and other systems while maintaining data accuracy and compliance.
• Maintain employee records, operational trackers, and recurring reports.
• Coordinate programs like milestone anniversaries, one‑time payments, stipends, and other employee support initiatives.
• Support compliance activities including audit preparation, NOM administration, and regulatory reporting.
• Manage asset return processes and other operational tasks across North America.
• Identify operational issues and propose process improvements.
• Collaborate with HR team members and cross‑functional stakeholders to ensure service continuity.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 1–3 years of experience in HR, operations, shared services, or a similar environment.
• Basic understanding of HR processes and employee lifecycle activities.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks in a fast‑paced setting.
• Bilingual English and Spanish preferred.

Required skills

• Workday (HR system)

What we offer

• Monthly salary of MXN 20,000 – 21,825.
• Major Medical Expense Plan.
• Life insurance.
• Saving fund equal to 10% of base salary.
• Christmas bonus averaging 30 days' pay per year.
• Grocery & restaurant vouchers.