L2 Team Lead (Operational Lead)
Net2Source Inc. · District fédéral
Description du poste
About the role
The L2 Team Lead (Operational Lead) will own the quality and operational success of a search evaluation project in Mexico City. This position bridges the gap between policy owners and the on‑site execution team, ensuring guidelines are understood and applied consistently.
Key responsibilities
- Master complex search evaluation guidelines and resolve ambiguities through proactive Q&A with guideline owners.
- Translate policy updates into clear, actionable instructions for L1 specialists.
- Drive project milestones, lead quality calibration sessions, and guarantee delivery against strict SLAs.
- Manage intensive training programs and provide day‑to‑day operational support to the team.
Required profile
- Proven experience managing on‑site teams with demanding training needs and strict service level agreements.
- Strong understanding of search engine functions, user intent analysis, and search quality optimization strategies.
- Professional maturity to handle and evaluate sensitive content such as violence or adult material.
Required skills
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Publie il y a 1 jour
Expire dans 1 mois
14 vues · 0 candidatures
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Net2Source Inc.
District fédéral
Offres similaires
-
Especialista en Ingesta de Datos con NiFi, Kafka y Flink
CION Computación District fédéral -
Administración de sistemas Linux
Deloitte District fédéral -
Cloud Operations Engineer (Hybrid, Mexico City)
Nasdaq District fédéral -
Senior Staff Solution Architect – Procurement Systems
Corning Incorporated Monterrey -
Technical Project Manager
Tillster Mexico