Restaurant Supervisor

About the role

Four Seasons Cabo Del Sol is looking for a Restaurant Supervisor to supervise compliance with standards during each meal period of the restaurant and to oversee the organisation of operations and service across all department activities. This is a full-time position.

Key responsibilities

• Ensure smooth restaurant operations and uphold service standards.
• Maintain expert knowledge of menus, beverages, pricing and hotel facilities.
• Resolve guest concerns promptly and ensure guest satisfaction.
• Coach, train and monitor team performance to maintain service excellence.
• Ensure exceptional quality, hospitality and guest experience.
• Maintain a visible presence in the operation and handle guest requests effectively.

Required profile

• Previous experience in a supervisory position in Food & Beverage.
• Knowledge of food and beverage service.
• Able to multitask and prioritise workload and projects simultaneously and efficiently.
• Excellent reading, writing and oral proficiency in English and Spanish.
• Proven interpersonal skills with a track record of successful client interactions.
• Valid work authorization in Mexico.

What we offer

• Competitive salary with an annual incentive plan for management and Department Head positions.
• Transportation service from San Lucas and San José del Cabo to the resort.
• Food vouchers.
• Uniform laundry service.
• Training programmes and in-house workshops.
• Recognition programmes such as years-of-service awards, Employee of the Month and Employee of the Year.

Schedule and hours: shifts may include early mornings, evenings, weekends and holidays depending on operational needs. Only candidates being considered will be contacted for an interview.