System Administrator – On-site in Querétaro

About the role

We are seeking a motivated System Administrator to join Nordic’s IT team in Querétaro. You will ensure the stability, security, and performance of our systems while delivering exceptional support to employees in a fast‑paced environment.

Key responsibilities

• Manage IT inventory, procurement, tracking and lifecycle.
• Provide help‑desk support across in‑person, phone, chat and ticketing channels.
• Administer core systems such as email, CRM, intranet and related tools.
• Configure user access and security settings across platforms.
• Perform hardware setup, maintenance, deployment and troubleshooting.
• Develop and maintain documentation, processes and user manuals.
• Lead onboarding for new hires and internal transfers.
• Support ad‑hoc IT and business operations projects.

Required profile

• 3+ years of experience in system administration or workstation support.
• Strong knowledge of Microsoft Windows environments and server operating systems.
• Experience with Microsoft 365 (Office 365) and basic PowerShell scripting.
• Excellent communication and customer‑service skills.
• Bachelor’s degree in IT, Computer Science or related field preferred.

Required skills

• Microsoft Windows
• Microsoft 365
• PowerShell
• Office Suite
• Server operating systems

What we offer

• Competitive salary range of $40,000 – $45,000 MXN gross monthly.
• Opportunity to work in a collaborative, dynamic IT environment.