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Housekeeping Administrative Assistant

Royal Caribbean Group · Mexico

🇬🇧 English

Descripcion del puesto

About the role

The Housekeeping Administrative Assistant supports the Executive Housekeeper in managing all clerical and administrative functions for the housekeeping and laundry division aboard a Royal Caribbean cruise ship. This role ensures accurate reporting, log maintenance, and smooth coordination of schedules while upholding the highest standards of confidentiality and professionalism.

Key responsibilities

  • Maintain and update a variety of operational reports, including inspection, time‑and‑attendance, bed‑bug, trend, and compliance reports.
  • Manage logs such as guest‑resolution, do‑not‑disturb, and other operational records.
  • Coordinate and maintain training, work, and inspection schedules for housekeeping and laundry staff.
  • Support the appraisal process by scheduling performance reviews and preparing related documentation.
  • Handle inventory logs, requisition functions, audit results, and internal communications.
  • Ensure all administrative tasks align with Royal Caribbean’s policies, safety standards, and environmental guidelines.

Required profile

  • Exceptional attention to detail and a strong sense of urgency.
  • Excellent communication skills and the ability to build strong working relationships across all crew levels.
  • High level of discretion when handling confidential information.
  • Professional and courteous demeanor in all interactions.

Required skills

    What we offer

    • Opportunity to work in a dynamic, international hospitality environment.
    • Career development within a leading global cruise line.
    • Competitive benefits and crew amenities.

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    Royal Caribbean Group

    Mexico