Business Development and Account Manager, Health Sciences

About the role

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, is hiring a Business Development and Account Manager for its Health & Biosciences division. The role drives profitable growth for the Probiotics and Biosciences portfolio across Mexico, Central America and the Caribbean, and is based in Mexico City in a hybrid arrangement.

Key responsibilities

• Build and maintain strong, trust-based relationships with existing and prospective customers in the dietary supplements and pharmaceutical industries.
• Develop and manage an evergreen project pipeline, and define account-specific growth and defense strategies supported by detailed account plans.
• Identify customer strategies, unmet needs and market trends to unlock new business opportunities.
• Lead commercial negotiations, including pricing, contracts and go-to-market strategies with direct customers and distributors.
• Act as the main link between customers and internal teams such as Applications, Regulatory, QA, Supply Chain, Customer Service and Marketing.
• Maintain accurate sales forecasts, manage risks and share insights through Salesforce and regional forums.
• Resolve customer issues, including complaints and payment disputes, to ensure high service levels.

Required profile

• Bachelor's degree in Food Engineering, Pharmaceutical Sciences or a related scientific field.
• 3+ years of experience in sales or business development, preferably in health, pharma or food ingredients.
• Proven experience in dietary supplements ingredients; probiotics experience strongly preferred.
• Solid understanding of the health and dietary supplements markets, products and technologies.
• Demonstrated success developing new businesses with end-to-end ownership of opportunities.
• Excellent written and spoken English and strong proficiency in commercial IT tools.

Required skills

• Salesforce and MS Office.
• Strategic selling, negotiation and account management.
• Ability to turn customer pain points into value-driven commercial and technical solutions.

What we offer

• A high-impact commercial role with direct ownership of growth and customer strategy.
• Continuous learning, training and career development opportunities.
• Competitive total rewards package and flexibility to work across the region, with up to 50% travel.