KC Controller - Spanish

About the role

Join Maersk's Global Service Center as a Collections Specialist supporting the new hub in Mexico City. You will manage outstanding customer accounts, ensure timely invoice collection, and collaborate across finance and sales teams.

Key responsibilities

• Manage and collect outstanding customer accounts, maintaining credit reporting and analysis.
• Monitor, report and escalate customers breaching credit terms.
• Perform customer analysis on trends, payments and disputes to proactively drive collections.
• Coordinate with cash applications, invoicing, dispute, audit and sales teams to resolve pending actions.

Required profile

• Bachelor's degree in Commerce, Finance or Accounting.
• Experience in direct customer contact, service and collections.
• In‑depth understanding of the end‑to‑end OTC cycle and B2B collections.
• Advanced English communication skills and willingness to work night‑shift.

Required skills

• Proficiency with AR systems and processes.
• Strong verbal and written communication, including email etiquette.

What we offer

• Competitive compensation and benefits package.
• International career development and talent development initiatives.
• Diverse and inclusive work environment.