Logistics Specialist - Cross-Border Truck Brokerage

About the role

AJC Freight Solutions is looking for a Logistics Specialist to support its cross-border truck brokerage team. The specialist handles operational duties and works within a diverse company culture, with the chance to make an impact on the business. The position is based in Nuevo Laredo.

Key responsibilities

• Manage carrier assignments and shipment execution by evaluating cost, capacity and service performance to meet customer needs.
• Oversee daily shipment monitoring, system updates and customer communications, including support as needed.
• Troubleshoot and resolve shipment issues.
• Coordinate dispatch activities so drivers receive the required documentation and shipment instructions.
• Prepare and provide customer freight quotes by analysing transportation options and recommending cost-effective solutions.
• Be available remotely for after-hours emergency support on a rotating basis, as needed.
• Perform any other duties assigned by management.

Required profile

• Bachelor's degree or equivalent experience.
• Fluent speaking, reading and writing in English and Spanish.
• Strong attention to detail, effective customer service skills and ability to plan, organise and prioritise independently.
• Ability to meet deadlines and clear verbal and written communication.

Required skills

• Advanced Microsoft Office, specifically Word, Excel and PowerPoint.
• Computer literacy.