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This job expired on 10/07/2026. It no longer accepts applications.
Reservations Manager – Luxury Hotel
Talento Banyan Tree Mayakoba · Playa del Carmen
Job description
About the role
The Reservations Manager will be responsible for maximizing the hotel’s yield by directing, controlling and coordinating all reservation activities at Banyan Tree Mayakoba.
Key responsibilities
- Manage and optimise reservation processes to achieve revenue targets.
- Configure, report, and control inventory, segmentation and rates using Oracle Hospitality OPERA Cloud.
- Analyse reservation data and produce actionable insights.
- Ensure compliance with Forbes, AAA and LQA standards.
- Collaborate with front‑office and revenue teams to align strategies.
Required profile
- Minimum 2 years experience in a reservations role within luxury hospitality.
- Advanced proficiency in English.
- Strong analytical mindset and teamwork abilities.
Required skills
- Oracle Hospitality OPERA Cloud (configuration, reporting, inventory, segmentation, rate control).
- Microsoft Excel – advanced level.
- Data analytics – ability to interpret and act on reservation data.
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Talento Banyan Tree Mayakoba
Playa del Carmen
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