Senior People and Culture Strategic Partner

About the role

This senior partner leads, designs, implements and advises on complex People and Culture programs and policies, including performance management, talent management, discipline, compensation, benefits, equal opportunity and employee relations. The role builds trusted partnerships between staff and leaders by aligning People and Culture initiatives with the organization's strategic priorities. It leads major, complex projects for executive teams, national leadership teams and/or multiple countries, and often coaches and oversees other partners and staff. The position is based in Mexico City.

Key responsibilities

• Advocate for child protection, embed it in all decisions, follow the Code of Conduct and report concerns of abuse, neglect or exploitation through the internal reporting process.
• Influence executives and leaders to deepen workforce engagement so staff feel known, loved and connected.
• Use talent management tools such as talent, succession and workforce planning, leadership development and engagement surveys to help leaders develop their staff.
• Collaborate with People and Culture Centers of Excellence on compensation, benefits, organizational design, legal, talent acquisition and more.
• Coach employees and managers on employee relations, conflict resolution, discipline, performance management, benefits, succession planning and change management, and ensure compliance with local, national and international employment laws.
• Investigate and resolve concerns on performance, harassment, discrimination and misconduct, and analyze engagement through HR metrics to drive timely interventions.
• Develop programs such as annual merit, performance management, benefits enrollment and new employee orientation, and run events like team-building and merit program meetings.
• Oversee the work of other HR professionals and support staff, and uphold the organization's Cultural Behaviors.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Organizational Psychology or a related field.
• At least 5 years of experience in HR, as an HR manager or HR business partner, or in a similar strategic HR role.
• Solid knowledge of Mexican labor legislation and HR compliance requirements.
• Proven experience in change management.
• Experience coaching and developing talent, and strong emotional intelligence.
• Advanced written and spoken English.

Working conditions

• Standard office environment, sitting, standing and/or walking up to 8 hours per day.
• Travel of up to 10% of the schedule may be required.