Senior Salesforce Consultant

About the role

The Senior Salesforce Consultant will lead advanced support and development activities within our Salesforce ecosystem, ensuring robust integration with SAP and other systems while mentoring junior team members.

Key responsibilities

• Provide second‑level and advanced support for automation, SAP integration, validation, configuration, and custom coding (APEX, Lightning Web Components).
• Act as a technical mentor, supporting onboarding and continuous skill development for junior colleagues.
• Collaborate with international business and IT partners, architects, and global teams to design scalable, sustainable Salesforce solutions.
• Perform root‑cause analysis, identify trends, and implement process optimizations for recurring issues.
• Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.
• Stay up‑to‑date with new Salesforce features and industry best practices, advocating for improvements to the global technology stack.

Required profile

• University degree in Computer Science, Business Informatics, Information Systems, Digital Media, or a comparable field.
• Salesforce Administrator certification required; advanced certifications (Platform Developer, Architect) highly preferred.
• Minimum 3 years of experience supporting and developing in Salesforce with strong automation, validation, configuration, integration, and coding skills.
• Fluent in English (spoken and written) and strong problem‑solving, analytical, and customer‑service mindset.
• Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial.

Required skills

• Salesforce
• APEX
• Lightning Web Components
• SAP integration