Loyalty Commercial Specialist

About the role

Viva is seeking a Loyalty Commercial Specialist to own the commercial intelligence and execution backbone of its card‑spend monetization strategy. You will build the analytical and economic foundations for co‑brand and everyday‑spend partnership decisions, driving revenue growth for the airline’s loyalty program.

Key responsibilities

• Develop and maintain financial models, scenario analyses, and economic frameworks for partnership negotiations.
• Structure end‑to‑end business cases for new co‑brand, card‑linked, and program enhancement initiatives.
• Conduct competitive and market intelligence across co‑brand, payments, and everyday‑spend ecosystems.
• Provide expert economic input on interchange, MDF, signing‑bonus structures, points liability, and card‑linked mechanics.
• Drive execution of co‑brand, points‑transfer, FI, and everyday‑spend initiatives, owning defined workstreams.
• Coordinate cross‑functional delivery with Legal, Finance, Product, Tech, and Marketing teams.
• Own full‑funnel performance dashboards covering issuance, activation, spend per active card, category penetration, accrual/redemption velocity, partner revenue, and points‑liability ratio.

Required profile

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, Engineering, or a related field.
• 3–6 years of senior‑level commercial experience in analytics, partnership, or loyalty/payments.
• Proven ability to independently own complex analytical and execution workstreams.
• Strong cross‑functional coordination skills.

Required skills

• Advanced financial modeling and scenario analysis.
• KPI architecture, dashboarding, and performance analytics for card‑spend funnels.
• Subject‑matter expertise in co‑brand/payments economics and everyday‑spend mechanics.

What we offer

• Flexible schedule and hybrid work options.
• Unlimited vacation from day one.
• Dynamic, inclusive culture within a fast‑growing airline.