Inbound Sales Team Manager

About the role

The Inbound Sales Team Manager will build and lead a low‑cost remote team that handles inbound homeowner inquiries and schedules appointments for a U.S. home renovation company.

Key responsibilities

• Recruit, hire, train, and manage a team of low‑cost remote customer service and scheduling representatives.
• Create processes, scripts, and training materials to ensure inbound leads are answered quickly and professionally.
• Monitor team performance, coach underperforming members, and maintain strong appointment‑booking rates.
• Keep the team motivated, accountable, and productive while reporting results and recommending improvements.

Required profile

• Experience in a home‑services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.).
• Proven track record building and managing remote customer‑service or appointment‑setting teams.
• Experience recruiting and managing lower‑cost remote staff and creating training programs.
• Strong English communication skills and availability during U.S. business hours.
• Highly reliable and able to maintain high performance standards.

What we offer

• $1,800 USD per month.
• Performance‑based bonuses after several months of strong results.